Account access made simple with just a phone call
With InTouch 24 you can access your account toll-free 24 hours every day by phone from almost anywhere. Account information and transactions require a PIN (Personal Identification Number) for secure access.
To access InTouch 24
- Anchorage, 907-257-7224
- Fairbanks, 907-456-1937
- Toll free nationwide, 1-800-764-1123, option 3
For first-time users
Follow these steps to set up InTouch 24 access if you are using InTouch 24 for the first time:
- Call the number above for your area.
- You will be prompted to enter your user ID. This is your Denali member number.
- You will be prompted to enter the last four digits of your Social Security number.
- Enter a security code (any number of your choosing, four digits minimum).
- Your account will be set up. Follow the prompts to access information you need. Your member number and security code will be required to access the system in the future.