INTOUCH 24

Account access made simple with just a phone call

With InTouch 24 you can access your account toll-free 24 hours every day by phone from almost anywhere. Account information and transactions require a PIN (Personal Identification Number) for secure access. 

To access InTouch 24

  • Anchorage, 907-257-7224
  • Fairbanks, 907-456-1937
  • Toll free nationwide, 1-800-764-1123, option 3

For first-time users

Follow these steps to set up InTouch 24 access if you are using InTouch 24 for the first time:

  1. Call the number above for your area.
  2. You will be prompted to enter your user ID. This is your Denali member number.
  3. You will be prompted to enter the last four digits of your Social Security number.
  4. Enter a security code (any number of your choosing, four digits minimum).
  5. Your account will be set up. Follow the prompts to access information you need. Your member number and security code will be required to access the system in the future.

Related documents
Electronic Funds Transfer Disclosure (PDF)
Privacy policy (PDF)